Fixing errors on your website or online store

You open the address and see a blank page or “500”. I look for the cause in the error log (the file where the system records errors), and before fixing anything I make a backup copy.

When a shop shows an error after an update, or after your hosting company changes the PHP version (PHP is the programming language that WordPress and OpenCart run on), I find the module or code that no longer suits the new version and repair it. Whether one patch is enough or the system should be upgraded, I tell you after the check; for the upgrade itself, see OpenCart upgrade.

If the browser shows “Not secure” by the address, an SSL certificate (the encryption behind https://) is usually missing, or the page still has old http:// links. I install the certificate and redirect old addresses to the new ones.

A menu link leads to a page that says “404”: the address no longer exists. I find broken links and repair them, or redirect old addresses to new ones.

A customer adds a product to the cart but cannot order. Or orders arrive and you get no emails. Or the payment window does not open. First I look for the cause and tell you in writing what I suggest doing.

On a phone the text and buttons are too small, or the menu does not open? I adapt the site for phones, so it reads easily and works with one hand.

1. I check and write to you. I look at the site and send you in writing what I would do and what it would cost. Free.
2. I make a backup copy. I copy the whole website and database, so I can restore everything.
3. I fix it in a test copy. Where possible, I try changes in a test copy first, not in your shop.
4. I move the changes. When everything is checked, I move them into your live shop.

I need access to the admin panel, the website files (FTP or SFTP) and the database, for example in your hosting panel (DirectAdmin, cPanel or Plesk). I do not work on Shopify, Wix or Squarespace shops, as they give no access to the files.

siuvimomanija.lt – an OpenCart shop online since 2010. I updated it: shipping cost is calculated automatically, customers can pay by card, and I also worked on its SEO (visibility in Google search).

e.segris.lt – an old OpenCart 1.5 shop. New design for phones and computers, SSL set up, Lithuanian product descriptions with photos and video, SEO work. See the before-and-after on the home page.

For two years I have looked after six websites of the same client: siuvimomanija.lt, husqvarna-viking.lt, babylock.lt, elna.lt, siuvimomasina.lt and juki.lv.

The price is agreed before I start, and you pay in instalments. We can issue a VAT invoice.

For monthly checks of errors and the SSL certificate there is a maintenance plan. Details are on Website maintenance and Online store maintenance.